Terms and Conditions


These terms and conditions govern the use of Travelax website and the services provided by Travelax. By using the website or services, you agree to be bound by these terms and conditions.


  • “Customer”, “Client”, “Passenger”, “Guest”, and terms that may hold the same representation means any person who uses the website or services.
  • “Travelax” means Travelax Travel and Tours, a travel agency located at B2 L8 Terra Alta Homes, Paliparan 1, Dasmariñas City, Cavite, 4114, Philippines.
  • “Website” means the website located at [https://travelaxtours.com].
  • “Services” means the services provided by Travelax, including but not limited to booking travel arrangements, providing travel information, and providing customer support.

Use of the Website

  • The website is for your personal use only. You may not use the website for any commercial or business purposes.
  • You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the website.
  • You may not use the website in any way that violates any applicable law or regulation.

Use of the Services

  • Travelax will use reasonable efforts to provide the services in a timely and efficient manner. However, Travelax makes no warranties or representations regarding the availability or accuracy of the services.
  • You are responsible for providing all necessary information and documentation to Travelax in order to book travel arrangements or services.
  • You are responsible for all costs associated with your travel arrangements, including but not limited to airfare, hotel, tours, and rental car.
  • Client is responsible for any damage arising from the usage of services for any reason whatsoever during the terms of service.
  • Some services may hold additional and varying terms and conditions specific.

Cancellations and Refunds

  • In the event of cancellation, service charge is non-refundable.
  • Cancellations and refunds are subject to the terms and conditions of the applicable travel supplier, operators, partners, and any third party entities.
  • Travelax may charge a cancellation fee for any cancellations made within a certain period of time before the travel date.
  • Cancellation Fees and Penalties, if any, will apply and will be the sole responsibility of the client.
  • Refunds will be issued in the same form of payment as the original purchase, or upon agreement, will be in the form most convenient for both parties.


  • Travelax does not hold any liability for denial of entry during immigration process or border control due to any reason whatsoever.
  • Travelax is not responsible for any delays, cancellations, or changes to your travel arrangements that are beyond Travelax’s control, including but not limited to denial of entry, force majeure, service disruptions, war, and political or social movements.
  • Travelax is not liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising out of or in connection with your use of the website or services.
  • This limitation of liability applies to all claims, whether based on contract, tort, negligence, or any other theory of liability.


You agree to indemnify and hold Travelax harmless from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the website or services.


If any provision of these terms and conditions is held to be invalid or unenforceable, such provision will be struck from these terms and conditions and the remaining provisions will remain in full force and effect.

Entire Agreement

These terms and conditions constitute the entire agreement between you and Travelax with respect to your use of the website and services. These terms and conditions supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

Changes to Terms and Conditions

Travelax may change these terms and conditions at any time. Any changes will be effective immediately upon posting to the website.

Governing Law

These terms and conditions will be governed by and construed in accordance with the laws of the Republic of the Philippines without regard to its conflict of laws provisions.

Contact Us

If you have any questions about these terms and conditions, please contact us at [[email protected]].

Additional Terms and Conditions

In addition to the above terms and conditions, the following additional terms and conditions apply to your use of the website and services:

  • You agree to provide accurate and up-to-date information when using the website or services.
  • You agree not to use the website or services for any illegal or unauthorized purpose.
  • You agree not to use the website or services in a way that could damage or impair the website or services or the systems or networks connected to the website or services.
  • You agree not to use the website or services to send spam or other unsolicited messages.
  • You agree not to use the website or services to collect or store personal information about other users.
  • You agree not to use the website or services in a way that violates the privacy or security of other users.

By using the website or services, you agree to abide by all of the above terms and conditions.